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About Bravo
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Bravo Team
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Services
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Contact Us

Welcome to Bravo Support Network Inc

Bravo Support Network Inc. (Bravo) works with Individuals and Families to plan and implement flexible, individualised options for natural and funded supports. Bravo’s skilled Team brings hope, passion and flexibility. Bravo remains Individual and Family driven, provides strong Governance, continuity of service, recruits and trains suitable Team Members and has a proactive approach to business.

Contact us today!

Bravo is a recognised Registered Charity and a Public Benevolent Institution (PBI) and happily accepts donations.

ACNC Registered Charity Tick

Privacy Policy

Bravo strives to ensure that individuals, families, staff members, support workers and host contractors, unpaid workers and volunteers, suppliers, job applicants and other contacts, are aware of their rights and responsibilities concerning privacy and confidentiality.

Confidentiality is keeping private information safe from unsanctioned intrusion or disclosure, through implication, verbally, electronically or in writing.

Collection of Personal Information

Bravo will not collect personal information without consent.

Personal information is information gathered, received, and stored, both electronically and hardcopy, that is of a private and confidential nature that is not public knowledge. This information is generally comprised of name, address and/or mailing address, date of birth, cultural ethnicity, telephone contacts and email addresses newsletter preferences and employment details and any feedback that you provide to us about our services, our website, or other matters.

Accuracy of Personal Information

If you believe that the information we hold is inaccurate or out of date, you may contact Bravo and we will update the relevant information accordingly.


Use and disclosure

Bravo will not use or disclose personal information without consent, unless required to do so by law and will not sell trade or exchange your information without your permission. However, confidentiality will be waived if there may be a threat to an individual's safety or if a serious crime or threat against another person is disclosed.

Use of information is strictly limited to the primary purpose for which it was originally collected. All individuals / families are provided with written information regarding the purpose, use and management of both personal and sensitive information to be collected.

Information can only be used or disclosed for a secondary purpose in the following circumstances:

 - where required for financial transactions (eg. to verify contracts or payments);

- in specific limited circumstances, non-personal information may be disclosed to third party services (such as IT service providers) to assist in administering operations,

 - where the information to be passed on was collected for the purpose of passing that information on, and

 - To reduce the risk to an individual’s or other’s life

 - In an unidentifiable format, for research

 - When required by law, or when reasonably necessary for the investigation of a criminal offence

- When an individual is incapacitated, the Manager / Facilitators may disclose the information to someone who is responsible for the individual.

Security of Your Information

To help protect the privacy of data and personal information Bravo collects and holds, physical, technical and administrative safeguards are maintained. Bravo updates and tests our security technology on an ongoing basis.

Bravo trains employees about the importance of confidentiality and maintaining the privacy and security of your information. Access to your Personal Information is restricted to authorised Bravo employees who need it to provide benefits or services to you.

Bravo will take all reasonable steps to protect against the loss, misuse and/or alteration of information under its control including through appropriate physical and electronic security strategies.

Website analytics

To improve your experience on Bravo site, Bravo may use 'cookies'. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that the Bravo site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of Bravo’s website.

Bravo’s website may contain links to other websites. Please be aware that Bravo is not responsible for the privacy practices of such other sites. When you go to other websites from Bravo’s, we advise you to be aware and read their privacy policy.

Privacy Complaints

If you wish to make an enquiry about your personal information at Bravo or make a complaint because you believe we may have breached the privacy code that applies to us, please contact Bravo.

Contact:

Manager of Bravo
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. Phone: 07 5482 5336

Every effort will be made to resolve a complaint around privacy quickly and effectively as soon as Bravo has been made aware of that complaint.

 

Want to know more?

Phone 07 5482 5336
7 Alma St Gympie QLD 4570, Australia
email info@bravo.org.au

OFFICE HOURS
Monday – Friday 8:30am-4:30pm