Bravo actively seeks and encourages feedback in relation to all aspects of the organisation. 

Bravo is committed to continuous improvement through transparent and accountable practices. 

There could be times when Bravo service exceeds your expectation or falls short of your expectations.

The sooner Bravo is made aware of any feedback the sooner Bravo can respond to the feedback.

Bravo takes all negative feedback seriously and will act promptly to resolve the situation.

All feedback is confidential will be directed to the Manager.